All customers must be physically fit and capable to swim. The client confirms that from a medical point of view, there's nothing that prevents him/her to exercise the sport of surfing.
The booking will be valid when the booking has reached OTRO MODO Surfschool, the deposit of the course fee has been transfered to our bank account and when OTRO MODO Surfschool have confirmed the booking.
Payment: The entire amount for the booking must be transfered to one of our bank accounts one month before arrival
OTRO MODO Surfschool are responsible for the correct preparation and execution of the surf course and the description of the service we offer. OTRO MODO Surfschool don't take responsibility for damage to persons or material which happens during any travels to the course/school and for travels by car which are made during the course. The participation is the risk of the client. OTRO MODO Surfschool is responsible for any faults of the members of OTRO MODO Surfschool, also during the course. The responsibility of OTRO MODO Surfschool is limited to maximum 3 times the amount of the course fee, as long as the damage or harm was not produced on purpose.
OTRO MODO Surfschool are not responsible for circumstances caused by the weather and no refunds will be be given due to climate conditions.
The customer must take reasonable care with regard to the use of OTRO MODO Surfschool equpiment and accept the responsibility for replacing any such equipment that is lost or damaged whilst in the care or use of the customer. Any property that is replaced must be paid for at the proper market value as assessed by OTRO MODO Surfschool.
Thereafter the damaged equpiment becomes the property of the customer.
The customer has to follow the orders and instructions of the OTRO MODO Surfschool instructors. In case of irresponsable behaviour which endangers health or image of customers or OTRO MODO Surfschool, the customer can be excluded of the lessons after previous warning. In this case the course fee will not be returned.
Bookings can be canceled at any time. We ask that you send the cancellation as a fax, letter or email. The cancellation is valid from the time of receipt. The following cancellation fees apply:
• up to 30 days before departure 20%
• from 29. – 21. Day before the start of the trip 30% of the travel price
• From the 20th to the 14th day before the start of the trip, 50% of the travel price
• from 13th to 7th Days before the start of the trip 70% of the travel price
• From 6–1 days before the start of the trip 80% of the travel price
• 90% of the travel price on the day of departure or if the trip is not started.